Quest Diagnostics Appointment: What You Need to Know

As you prepare for your Quest Diagnostics appointment, it's essential to understand the procedures and guidelines in place to ensure a smooth and comfortable experience. Below, we'll outline the key information you need to know before your visit.

Mask Policy

We're following updated CDC guidance, which means masks or face coverings are now optional unless you're exhibiting COVID-19 symptoms or have recently been exposed to someone with the virus. If you don't have a mask and would like one, please request it from our front desk staff. You may continue to wear a mask at your discretion.

Patient Service Centers

Our Patient Service Centers operate at full capacity, providing ample seating for all visitors.

Appointment Confirmation

Your appointment has been successfully booked! Please review the instructions below, which will also be provided in your appointment confirmation email. If you have any questions about your drug test, contact your employer.

Drug Test Procedures

The final drug test result is directly reported to the employer ordering the test. Once the drug test is complete, Quest Diagnostics cannot provide information related to specimen status, drugs screened for in the panel, or the final drug test result.

During the collection process, you'll be asked to empty your pockets, remove outer garments, and wash your hands. Please leave briefcases, purses, and bags behind. You may bring identification such as a driver's license, passport, or military ID.

Payment

Payment is not required at Quest Patient Service Centers, as your employer should cover the cost of the drug test. If payment at a third-party site is required, consult your employer.

Important Reminders

Not having the hard copy or electronic version of your appointment confirmation may result in delays to your drug test or a full reschedule. Simply show us the email on your mobile device.

If you received an appointment confirmation via email, you don't need to print the authorization form. The collector will walk each donor through the entire collection process, ensuring that both parties have reasonable expectations of what will take place during the drug test.

By following these guidelines and understanding what to expect, you'll be well-prepared for your Quest Diagnostics appointment. If you have any further questions or concerns, don't hesitate to reach out to our team.

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